Welcome to Sydnsaving! We are dedicated to delivering high-quality products and excellent customer service. Please review our sales policy below:
1. Ordering
- Placing Orders: To place an order on our website, select the desired product(s) and add them to your cart. Proceed to checkout and follow the prompts to complete your purchase.
- Order Confirmation: After completing your order, you will receive an email or SMS confirmation with your order details.
2. Pricing and Payment
- Pricing: All prices on our website include applicable taxes unless otherwise stated.
- Payment Methods: We accept various payment methods including credit cards, debit cards, and bank transfers. Payment options will be available during the checkout process.
3. Shipping
- Delivery Areas: We offer shipping to the address provided at checkout. Shipping fees are calculated based on your location and the weight of your order.
- Shipping Time: Estimated delivery times will be provided at checkout. While we strive to meet these estimates, delivery times may vary due to factors beyond our control.
4. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase or if the product is defective, you can return it within 14 days of receipt. The item must be unused, in its original condition, and with all original packaging.
- Return Process: To initiate a return, contact our customer service team at info@sydnsaving.net. You will receive instructions for returning the item. Return shipping costs are the responsibility of the customer unless the return is due to our error.
- Refunds: After receiving and inspecting the returned item, we will process your refund to the original payment method. Refunds typically take 5-10 business days to process.
5. Exchanges
- Exchange Policy: Exchanges can be requested within 14 days of receiving your order. The item must be in its original condition and packaging.
- Exchange Process: To request an exchange, contact our customer service team at info@sydnsaving.net. You will receive instructions for returning the item and we will cover the cost of shipping the exchanged item if the exchange is due to our error.
6. Non-Returnable Items
- Final Sale Items: Certain products may be marked as final sale and are not eligible for return or exchange. This will be clearly indicated on the product page.
7. Customer Service
- Contact Us: For any questions or assistance regarding orders, returns, or exchanges, please reach out to our customer service team at info@sydnsaving.net. We are here to assist you and ensure your satisfaction.
8. Policy Updates
- Changes: Sydnsaving reserves the right to update or modify this sales policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
Thank you for shopping with Sydnsaving. We value your business and are committed to providing a positive shopping experience.
Contact Us: For any questions or concerns regarding your order, please contact our customer service team. We’re here to assist you through the following channels:
- Email: info@sydnsaving.net
- Phone: (561) 649-2803
- Our Address: 4401 Baudin St, New Orleans, LA 70119