Return& Exchange Policy

At Sydnsaving, we want you to be satisfied with your purchase. If you need to return or exchange an item, please review our policy below:

1. Return Eligibility

• Return Window: You can return items within 14 days of receiving your order.
• Condition: Items must be unused, in their original packaging, and in the same condition as when you received them. Products that are damaged, altered, or without original packaging will not be accepted.

2. Exchange Eligibility

• Exchange Window: Exchanges can be requested within 14 days of receiving your order.
• Condition: Items must be unused and in their original condition and packaging. Exchanges for items that are damaged or altered will not be processed.

3. Return Process

• Request: To initiate a return, please contact our customer service team. Provide your order number and details of the item you wish to return.
• Return Shipping: Once your return request is approved, you will receive instructions on how to return the item. You are responsible for the return shipping costs unless the return is due to an error on our part or a defective item.
• Refunds: After we receive and inspect the returned item, we will process your refund to the original payment method. Refunds may take 5-10 business days to appear in your account.

4. Exchange Process

• Request: To request an exchange, please contact our customer service team at info@sydnsaving.net. Provide your order number and details of the item you wish to exchange.
• Exchange Shipping: If the exchange is approved, you will receive instructions for returning the item. We will cover the cost of shipping the exchanged item if the exchange is due to an error on our part.
• New Item: Once we receive the returned item, we will send you the exchanged product. If the desired item is not available, we will offer a refund or store credit.

5. Non-Returnable Items

• Final Sale: Certain items may be marked as final sale and are not eligible for return or exchange. This will be clearly indicated on the product page.

6. Customer Service

• Contact: For any questions or assistance with returns or exchanges, please contact our customer service team at info@sydnsaving.net. We are here to assist you and ensure a smooth return or exchange process.

7. Policy Changes

• Updates: Sydnsaving reserves the right to update or modify this return and exchange policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

Thank you for shopping with Sydnsaving. We appreciate your business and strive to provide excellent service.

Contact Us: For any questions or concerns regarding your order, please contact our customer service team. We’re here to assist you through the following channels:

• Email: info@sydnsaving.net
• Phone: (561) 649-2803
• Our Address: 4401 Baudin St, New Orleans, LA 70119